Serial Number Invalid. Didnt match Serial Number Length and Prefix for EUK

Creation date: 5/7/2025 11:07 PM    Updated: 5/9/2025 5:28 AM   serial number mask

Figure 1.0

Teams History: Search for 430005375

Problem: While doing unit creation for backend appear the error message "Serial Number Invalid. Didnt match Serial Number Length and Prefix" for EUK

Solution: Adding Serial Number Mask for Parent Part Number (refer figure 1.1)


Figure 1.1

Sample : Since the child product (FT-P4326-009-V5) ISN is having 13 numerics set it to 'xxxxxxxxxxxxx' at parent product serial number mask (FT-P4326-009-V5-CC-BR)


Root cause: Since PN FT-P4326-009-V5-CC-BR is using Related Unit Creation, Same As Parent SN and Child must be a MES unit while unit creation at CNC Router(workorder 430005375) operation with ISN 4300047680231, but by default the serial number mask had set to wr which force the serial number to contain 4300053675-0001 instead therefore the conflict had caused and the error messaged is prompted.

Reminder: If you leave the ISN Format blank by default the serial number mask will set to 'wr' [wr = workordernumber + running number]


For technical purpose: