Laser Marking Error Due to Duplicate Serial Number

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2. To view the log of Laser Marking, user can select the Site, and enter Serial Number and click the Search button to pull the history of the transaction.

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3. User can see the error message through a column called Process Message. For this case, the error message showed SerialNumberDuplicate as the serial number already existed in mTrac.

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4. The reason that user is not able to create unit with Laser Marking is because of duplicate serial number, hence, user can go to Inquiry -> Unit Status to search the serial numbers in that particular logfile to get the duplicated serial numbers.

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Action Required: User