Work Order Transfer - Product Tree
Creation date: 10/5/2022 2:53 AM
Updated: 10/5/2022 2:56 AM
1. For product that consists of product tree, in order to
transfer work order, user is required to ensure the route setup for new work order is the
same as the setup in product tree in order to successfully transfer work order.
2. If user wants to use a new route setup
that is not the same as the product tree setup, user will have to update the product version with no product
tree setup and do identity change to update the product version.
3. Then only user can
create the new work order using the particular product.
4. Image 1 shows that the route does not match with the tree version. This is because user used the product that consists of product tree to create the work order.
Image 1
*Support note: If this happened, support is required to manually remove the tree version from the work order in database.
Action Required: User and Support
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