Reset Serial Number Unit for Laser Marking 

Creation date: 8/10/2022 1:01 AM    Updated: 12/8/2024 10:07 PM   laser mark reset serial number unit
Note: If the user RESET the serial number units, ALL THE CREATED UNITS IN THE WORK ORDER WILL BE CANCELLED.

1. First, the user should check whether the serial number has been used in the laser marking process, created units, or customer serial number consumption InUsed status.
Image 1.1: The serial number is used by the laser marking machine.
Image 1.2: The serial number has units created.
Image 1.3: The serial number has not been used yet.

2. Please double-check that the serial number unit has been used, units created, and customer serial number consumption InUsed status before beginning the reset process.

3. When the process starts, all the units created in the work order will be canceled. The user can reset the serial number for laser marking at 'Serial Number Unit Reset'as shown in Image 3.
Image 3

4. The user is required to enter the work order and the reason to reset the serial number. All the serial numbers created for that particular work order will be reset after the user confirms the action.
Image 4.1

Image 4.2

5. Then, the user can go to 'Running Number Edit' to reset the running number.
Image 5

6. If the user wants to start the running number from 1, the user is required to reset the running number as well because the running numbers have been used by the serial number unit. 

7. Therefore, if the user wants to start the running number from 1, the user needs to enter the work order.
7.1. Then, running number and reason text field will be displayed and user can enter 1 into the running number column. 
7.2. If user wants to start the running number from 10, user just need to change the running number to 10.

Image 7

8. If the user directly reset the running number without resetting the serial number unit, the error message shown in Image 8 will be displayed as the system detects that the running numbers are being used by other units.

Image 8

9. Therefore, the user must reset the serial number unit first, before resetting the running number.

10. After the user has successfully reset the serial number unit and running number, please check the serial number unit history to ensure it has been completely removed.
Image 10.1: Serial numbers from the work order have been removed.
Image 10.2: The serial number will be changed; 'OBS-' indicates it is obsolete.

11. Import the customer serial number, and do not select 'Remove Serial Number'.
Image 11

12. The new customer serial number has been imported successfully.
Image 12

13. The user can now request serial numbers from the machine.

Image 13

14. Then, the user can go to 'Report -> Serial Number Unit History' to check if the units were successfully created.

Image 14

15. If the units were successfully created, then the user can redump the laser mark log file to start the laser marking process.

Action Required: User