1. Users encountered the error shown in the figure below when they are trying to do packaging for send to customer unit.
2. User can see that the unit is located at send to customer.
3. In non-conformance disposition modes, users are only allowed to perform packaging for send to customer. However, user must be aware that the unit must be serialized. For unserialized units, users are still able to do packaging but additional step was required which is to use Send Units to Specific Route to enable the units to carry out the operation.