Laser Mark Nutek Machine: Unable to get SFC queue due to internal error

Error message from Laser Mark Nutek Machine:

When the Laser Mark Nutek Machine prompts the error message: 'Unable to get SFC queue due to internal error.'

The user needs to check the MES-generated serial number for the SFC. Is it sufficient? If it is already sufficient, then check with the PIC to get in contact with the Nutek Machine supplier due to the error message not from the MES side.

Action required: User