Error : Serial number mask no set for this work order
Based on this error message, user need to go check the route setup first step is which side then compare with the serial number mask side setup.
If is different side then will encounter the above error when try to call the laser mark serial number generation.
Refer to the picture attachment when user wrongly set the first route step side different with the laser mark serial number side, causing unable to generate the laser mark serial number.
Action Require : User